IR35 determinations that cost £50K if wrong. Clients who leave without warning. Fee earners billing below capacity. BRG gives professional services firms the operational intelligence to grow without the hidden risks.
These are not generic growing pains. These are the structural risks that stop consultancies, agencies, and advisory firms from scaling.
Since April 2021, medium and large firms bear the liability for incorrect IR35 determinations on every contractor engagement. One wrong call and HMRC backdates the NIC and PAYE liability. The fines alone can wipe a quarter's profit.
Most professional services firms have 2-3 clients that account for 40%+ of revenue. Lose one and the P&L craters overnight. But nobody is actively monitoring client health signals -- engagement frequency, payment patterns, scope reduction -- until the client is already gone.
You quote £150/hr. Your team bills 65% of available hours. Write-offs eat another 8%. Your effective rate is closer to £89/hr. Nobody is tracking which clients cost more to service than they generate -- or which fee earners are consistently under capacity.
Each agent handles a critical function. They run daily whether you are with clients or in the back office.
Describe your contractor engagement -- the role, the working arrangements, the contractual terms. SHIELD scores it against HMRC's employment status indicators and tells you where the risk sits before you sign anything.
This is not the CEST tool. SHIELD cross-references actual tribunal outcomes, HMRC enforcement patterns, and sector-specific risk factors. You get a clearer evidence pack for review before relying on the position.
Describe the engagement and get a risk assessment backed by real tribunal data. Understand the risk profile before it becomes a problem.
Discuss IR35 RiskRepresentative example based on verified BRG professional-services work, anonymised for confidentiality.
Run an IR35 check on your contractor base. Or talk to MAYA about client retention, utilisation, or growth strategy -- whatever your practice needs most.