Key Commercial Provisions & Rebate Guarantee
1. Introduction & Ownership Window: An Introduction occurs when candidate profiles, CVs, or dossiers are submitted. The Agency retains exclusive ownership of the Candidate for a period of twelve (12) months from the date of Introduction. Direct engagement by the Client without Agency settlement constitutes breach.
2. 12-Week Stepped Rebate Guarantee: If an engaged candidate leaves employment within 12 weeks, the Agency guarantees:
• Weeks 1–2: 100% Full Refund or Free Replacement
• Weeks 3–4: 75% Fee Credit • Weeks 5–8: 50% Fee Credit • Weeks 9–12: 25% Fee Credit
3. Regulation 32 Notice: For limited company contractor introductions, notice of opt-out is recorded prior to introduction in accordance with Regulation 32 of the Conduct Regulations 2003.